logitech g933 not muting

Is this a common problem? Cookies help us deliver our Services. [Webpage](http://gaming.logitech.com/) Tried, doesn't help unfortunately. By using our Services or clicking I agree, you agree to our use of cookies. I'm on firmware version 98.2.25 which is, at time of writing, up to date. [Facebook](https://www.facebook.com/logitechgaming) As it says, my G933's mic isn't muting. Press question mark to learn the rest of the keyboard shortcuts. Logitech G933 won't mute. I sometimes have to push the mic all the way up (to the top) and then pull it down again. This one is a little harder to find, you should be able to see it in Task Manager or in your extended toolbar (that arrow by your clock in the bottom right hand corner, click it, it should be in that). [Facebook](https://www.facebook.com/logitechgaming) Now make sure you mic is unmuted aka having the mic down and unmuted via the button on the mic (the mic boom will be red if it's muted). Archived. Logitech G633/G933 Mute Fix *Software Related Problem* Close. Press question mark to learn the rest of the keyboard shortcuts. [Twitter](https://twitter.com/LogitechG), Press J to jump to the feed. New comments cannot be posted and votes cannot be cast. Completely close out of Discord (Open Task Manager to make sure it's not one of the processes that is running). 3.5mm Connection Set the mode switch on the G933 gaming headset to Wireless Off mode for passive audio mode, or set to Wireless On mode for active audio mode with additional features. You should be able to fix the problem quite easily using one of the solutions we’ve listed below. This is the place to talk about Logitech G hardware and software, pro gaming competitions and our sponsored teams and players. I can still unmute via the button on the headset, but it won't do it automatically. Press question mark to learn the rest of the keyboard shortcuts. I'm on firmware version 98.2.25 which is, at time of writing, up to date. When popping the mic back down it does not unmute itself. 7.1 surround sound is not available while connected to the PlayStation® 4. Every now and then it won't unmute when pulling down. :( it beeps every time I lift the mic up though, as if it's muting as normal. Turn off all apps (Discord, Logitech Gaming Software). We love getting feedback and hearing about your experiences with your products. Welcome to Logitech Support. 3. [Twitter](https://twitter.com/LogitechG), Press J to jump to the feed. Just never unmutes, Shipping Address: (Physical and Complete with Postal Code), Telephone/Phone: (Required and Including Country Code), Thread: (Link of your post or thread on Reddit), S/N: ( Get this from the device itself not from the box), Troubleshooting steps: (Things that you've tried so far to resolve the issue before contacting us) (This is required for warranty purposes), New comments cannot be posted and votes cannot be cast, Welcome to the Logitech G subreddit! Start them back in order (Logitech Gaming Software > Discord). I'm not sure who has a G633/G933 but I know there is a problem with the software for the headset and it's communication with Discord when you manually mute the mic on the mic itself. Insert a pin into the reset port (A) on the adapter to initiate the pairing mode. If you're having the problem where Discord says that you are talking but yet no one can hear you, please follow my directions as this is a fix for it. It should work if you did it in order and your mic is unmuted while this process is going on. [Support](http://support.logitech.com) I can mute from an application that is using the mic, but I can't mute via flipping the mic boom up or pressing the headset's mute button. Specifications Spare Parts Gallery Contact Us Downloads - G933 Artemis Spectrum Wireless 7.1 Surround Gaming Headset There are no Downloads for this Product. [Webpage](http://gaming.logitech.com/) I find a hard time believing there's two separate pieces of hardware checking if the mic is up or down, but I guess it's not impossible... That's the only way I could see the mic knowing when to mute, but not unmute. I can still unmute via the button on the headset, but it won't do it automatically. If you’re experiencing this problem, don’t worry. Once the LED begins blinking, … Programming of lighting and buttons is not possible on the PlayStation® 4. Has anyone else run into this particular issue before? If mic is unmuted and if the programs were started in order, your mic should register your voice. I can mute from an application that is using the mic, but I can't mute via flipping the mic boom up or pressing the headset's mute button. Make sure mic is unmuted. probably software related read this it worked in many different ways for me. Many Logitech G933 users are reporting that their headset microphone is not working properly. Your place to talk. Completely close out of Logitech Gaming Software. For example, I'd mute my mic via the mute button on the G933 headset while using Discord or CS:GO voice chat and when I unmute myself, I stay muted for some reason. Weird issue, my G933's work great.. until I flip the mic up and mute it. Logitech G633/G933 Mute Fix *Software Related Problem* I'm not sure who has a G633/G933 but I know there is a problem with the software for the headset and it's communication with Discord when you manually mute the mic on the mic itself.

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